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Authenticity
There are some conversations that we are afraid of. An awkward subject raised with a boss. A difficult exchange with a close relative. Explaining bad news. These are understood.There are also...
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Tuttle and The Future of Work
Lloyd Davis organised an excellent Tuttle Breakfast at at OneAlfredPlace (which I would recommend looking into, if you are after membership of an executive London Club). The theme was the future of...
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Is Broadcasting Something to Shout About?
What is happening to traditional broadcasters? Who are the new broadcasters? How should we use broadcast media? What is broadcast media becoming? How do companies communicate in the emerging broadcast...
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Five Quid and a Crate of Beer – Starting the New New Business
I’ve been ‘doing’ startup technology businesses for over 20 years now. During that time lots of things have changed, and lots of things have stayed the same. It can get confusing as to which is which,...
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Caught by CauseWired
Hang on to the furniture, this post is going to be a bit of a ride. I’m holding Tom Watson and his CauseWired book responsible. I normally read a book very quickly, I’m almost legendary for my tree...
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Social Media – Do Conversations Scale?
I should start by explaining how I come at this problem space. By history I am a network guy. I spent most of the 90′s thinking about networks, breaking networks, building networks and alternating...
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Dunbar’s Number – Groups, Language and Social Media
The Dunbar number regularly gets bandied around in social media circles, and for good reason. However, it is usually misunderstood.In today’s hyper-connected world, where technology lets us have...
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Networks and Notworks
How about a taxonomy of social media platforms? In helping people understand the different social networking tools I’ve found it helpful to build a taxonomy of the components around social software....
View ArticleOn-line Trust, More than Liking
This post might be a little heavy going, but the topics are important in understanding how we can be (and are) manipulated, and how businesses can (and should) go about building trust in an on-line,...
View ArticleDominos Pizza – Why Everyone is in PR Now and Employee Engagement Matters
I wouldn’t normally blog about a Pizza chain, but this week Dominos have turned themselves into an example of why businesses need to get to grips with social media, and why employee engagement really...
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The New Business of Business
In 20 years of working in industry I’ve seen the good, the bad and the ugly, as well as the amazingly brilliant when it comes to business operating models. I have worked in organisations that have...
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Replying Via Twitter
Today’s Twitter rage prompts me to write about @Replies. The habit of putting an “@” symbol in front of a Twitter message, to ‘direct’ it towards another user – has a curious history. They weren’t part...
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The Social Media Expert – Wicked Problems And Failure
Twitter played host to a passionate discussion about social media experts earlier this week, kicked off by a blog post: 6 Reasons You Shouldn’t Brand Yourself as a Social Media Expert by Dan Schawbel,...
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Engaging Employees – Social Media Inside
Are you happy in your job? Do you know what is expected of you in your role? If you answered yes to both, you are in a privileged minority. According to John H. Fleming, Chief Scientist at Gallup...
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Beyond Social Media Strategy
After being caught calling myself a social media expert during the BBC Radio 5 Live Pods and Blogs program this morning, I’d better explain what I’ve been up to. Having stumbled into digital...
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Creating a Bad Social Media Habitat
The Campaign That Went Oops…The @habitatuk Twitter account looks all nice and shiny today, but that isn’t how it started out for the UK retailer. Last week an account in their name started spewing...
View ArticleSocial Media Inside
Last week’s workshop on using social media for internal communications at Melcrum was a packed house and a packed agenda. As intranets become less effective, and distributed working arrangements...
View ArticleIn Search of the Habitat Intern
It seems an age since posting about Habitat UK’s mis-steps into Twitter. Since that post, Habit have apologised – although not yet on the place where the deed was done: Their @habitatuk twitter...
View ArticleSocial Media in Business in London
On October the 23rd I’ll be at The Strand Palace Hotel in London, talking about crowd sourcing with social media. Edelman, iPadio, chinwag and a host of folks are sponsoring what promises to be a very...
View ArticleCulture or Technology in Business 2.0
One of the unusual things about social media in the business context is the dramatic way it impacts on business culture. Dennis Howlett wrote a long and interesting piece on his Zdnet blog about the...
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3 Point Social Media Strategy for Business Folk
Every so often something happens to bring a moment of clarity. Having literally just returned from New York (see The Digital Mission Blog), I headed to Coventry on Monday to the UKTI-organised...
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The Social Media Business Case?
Yesterday I joined Steve Lamb, Neville Hobson and a host of speakers at Dell’s B2B Social Media Huddle event. It’s always a bit nerve wracking taking to the stage after Neville and Steve, but good for...
View ArticleSocial Media Week London
Roll up roll up, it is Social Media Week. Obviously every week is social media week these days, but this is an extra special series of events all around the world. First of all, by way of full...
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An Award Winning Performance
Almost everyone loves a bit of celebration and recognition, so last night was a very special one for us, as theblueballroom and redcatco received this years Digital Impact Award for ‘Best digital...
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The Participation Pyramid
One of the most often cited statistics, when it comes to conversations about the percentage of people who contribute content versus people consuming it, is the 90-10-1 rule. You can read the original...
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Facebook Pages – can business learn from musicians?
I’ve been thinking about this recently as I’ve found myself in a new musical collaboration and have set up a Facebook page as our first port of call. I’m slightly potty about music, especially new...
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Get Visual Get Seen
“I see you” – a phrase most recently made famous in the film Avatar, where the Na’vi tribe use the phrase as a greeting, with a deeper meaning, where the ‘see’ implies a connection with other person....
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Goodbye Posterous
Today is Posterous’s last day. Posterous started in July 2008 and was a great and easy way to share short-form blog content, and it rapidly became popular. In fact so popular that Twitter acquired it...
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Business to Business Marketing – The b2bhuddle Event
This is from a Storify created via an iPad (if you haven’t used Storify before, do check it out – it’s a great way to curate content from across social platforms). I’ve used it to pick out some key...
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Stop Posting to Social Media When…
Over the last few weeks a few things have unfolded that have provided reminders that, as much as I love all forms of digital communication, sometimes you need to just stop. Step away, and come back...
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